Action Learning facilitation is a powerful group problem-solving approach based on the idea that people have an unlimited capacity to learn from experience but a limited capacity to learn from being taught. Action learning promotes fresh thinking and new ways of looking at and dealing with situations and is, as the name suggests, action-orientated.

In Sets, members are exposed to different learning styles and alternative approaches to problem-solving. These can bring fresh insight and lead to the discovery of new solutions. Benefits include: providing space for 'out-loud' thinking and learning; being listened to without interruption; changes to approaches and behaviours and testing out new approaches and ideas.